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Privacy Notice

PRIVACY POLICY

Cloud 9 Life values and respects your privacy. When you volunteer information through our websites, we use this information to ship purchases you have made. We also use this information in an effort to improve your shopping experience and to communicate with you about our products & services. We do not sell or rent your personal information to third parties. As described in this policy, we may share your information among our brands and, under certain circumstances, with third parties that provide services on our behalf or with whom we have partnered to offer a particular product or service. Customers may opt-out of receiving marketing communications from Cloud 9 Life at any time.

This policy describes the personal information we collect about you, why we collect it, how we use it and when we share it with third parties. If our information practices change, we will post an updated policy on our website. The revision date appears at the end of this policy. If we change the policy in a material way, we will provide appropriate notice to you.

If you have any questions about our privacy policy, please contact us at support@cloud9life.com

What kind of information does Cloud 9 Life collect?
We may collect personal information from you, such as your name, email address, postal address, phone number, credit card number, gender, birthday, personal interests, etc., when you visit one of our websites or Executive websites, place an order online, save your information with us online, or contact us with a question or concern.

How does Cloud 9 Life use my information?
We may use your personal information in the following ways:

  • To process and fulfill your order, including to send you emails to confirm your order status and shipment
  • To communicate with you and to send you information by email, postal mail, telephone, text message or other means about our products and services.
  • To help us learn more about your shopping preferences
  • To help us address problems with and improve our site design, products and services
  • To enhance your shopping experience
  • To analyze trends and statistics
  • To protect the security or integrity of our websites and our business
  • To contact you if necessary

You always have the choice not to receive marketing information by clinking on the unsubscribe link in any email you receive from Cloud 9 Life.


Does Cloud 9 Life share my information?
We may share your personal information in the following ways:
When you provide personal information to Cloud 9 Life, we may share your information with our service providers who manage our customer information and perform services on our behalf, such as sending communications to our customers. We do not authorize any of these service providers to make any other use or disclosure of your information. We may share your information when we team up with another company to offer or provide products or services to our customers.

In the unlikely event of a sale or merger of Cloud 9 Life or any of our businesses, our customers' personal information and other information we have collected as described in this policy may be among the transferred business assets.

We reserve the right to disclose information about you as permitted or required by law, in response to legal process and law enforcement requests and as we believe necessary to protect the property, interests and rights of Cloud 9 Life and others.


How do I know my personal information is secure?
We do our best to provide you with a safe and convenient shopping experience. We have in place certain physical, electronic, contractual and managerial safeguards to protect the security and privacy of your personal information. When you enter your personal information on our websites, we use Secure Sockets Layer (SSL) technology to protect your information as it is transmitted to us. To make sure you are accessing our secure server before you submit personal financial information, look at the lower left-hand corner of your browser. If you have accessed a secure server, the first characters of the address in that line should change from "http" to "https".

This document was last revised on June 9, 2019.